The COVID-19 pandemic brought a multitude of lessons along with it, on both the personal and professional fronts. From the business perspective, the pandemic turned things upside down across almost every industry. One of the biggest trends that the pandemic brought was remote work. While working from home (WFH), or telecommuting as it was called earlier, existed in some industries, the pandemic made WFH mainstream for everyone. From doctor’s offices to SMBs to IT companies, almost every industry had to resort to remote operations to stay in business. This shift from on-site, brick-and-mortar offices to WFH brought along with it some serious challenges. This blog discusses 2 ways businesses leveraged technology to overcome the various challenges businesses faced with the sudden shift to the remote work environment.