The average IT infrastructure is made up of dozens of technology solutions that all work in tandem to ensure your business’ success… at least, that’s how it’s supposed to work. Oftentimes, you’ll need to contact your technology vendors to either procure new solutions or get your existing ones to work with theirs. How do vendor relations figure into your company’s prolonged success?

As a business owner, you have relationships with your vendors that must be cultivated and maintained in some way on the off chance you need them for support. However, working with vendors can be stressful and downright frustrating at times. Let’s examine a specific situation that demonstrates these challenges and what you can do about it.