AI has some real attractions, and now that it has become so advanced, it has gained the attention of the public and the media. However, just because something is a fad, doesn't mean that it is either new or something everyone needs. Before an organization, especially a small- to medium-sized business, initiates the use of AI in its business processes, it needs to understand that because the tool is so powerful, it also comes with some real risks. Although its predictive capabilities can be transformative for business, they can also be wrong or present legal and ethical issues. As a result, businesses should utilize the experience and skills of experts with a deep knowledge of AI and how it may be applied to your specific organizational goals.
